MORE FUN. GUARANTEED.

This limited warranty applies only to the original owner of Thang and is not transferable to subsequent owners.

For any warranty claim to be considered, Thang must be sent back to Thang LLC or returned to the Authorized Thang Retailer where originally purchased.  Thang must be in an assembled, reasonably clean and sanitary condition and accompanied by the original, dated sales receipt for Thang (be sure to keep your receipt in a safe place!).

This limited warranty applies only to Thang Frame Components, Platform, Motor and Thang Motor Controlling Circuit cards  purchased directly from Thang LLC or an Authorized Thang Retailer.  Batteries, battery charger, wheels, hardware or attachments  are not covered by this limited warranty.

This limited warranty covers normal use of Thang for it’s intended purpose and excludes damage from any operation of Thang from any of the Thang Use Restrictions listed in the Frequently Asked Questions (FAQ) section of the website.

This limited warranty is void if Thang is subjected to abuse, neglect, improper repair, improper assembly, alteration, modification, installation of incompatible parts, corrosion, an accident or other abnormal, excessive, or improper use. 

Damage resulting from normal wear and tear, including the results of fatigue, is not covered. It is the owner's responsibility to regularly inspect and properly maintain his/her Thang. Some items that typically exhibit damage from normal wear and tear include:

• Collapsible Hinge Springs

• Motor Brushes

• Platform Spring Latch

• Tires

• Axle Caps

• Handle & Attachment Hardware

• Platform Attachment Hardware

All labor charges for warranty service, including the transfer of components and/or any installation of new components, are the responsibility of Thang owner.

Due to product evolution and obsolescence (such as products that have been discontinued or are no longer kept in stock), some frames, parts, or components may not be available for older or limited edition models. In these cases, Thang LLC may elect to provide a replacement that it determines to be the most nearly comparable model, but sourcing and paying for components is the responsibility of Thang owner.

All determinations under this limited warranty will be made in the sole discretion of Thang LLC, including but not limited to the decision to repair or replace a defective product, and what replacement product is the most nearly comparable product then available.

Commercial use of Thang or Thangs owned for communal use by more than one household is not covered by this limited warranty.

THE REMEDIES STATED ABOVE ARE THE EXCLUSIVE REMEDIES UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES, DAMAGES TO OTHER PROPERTY, OR ANY PUNITIVE DAMAGES.

THIS IS THE ONLY WARRANTY MADE BY THANG ON ITS FRAMES AND COMPONENTS, AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY OTHERWISE BE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED.

PLEASE REFER TO THE DOCUMENTS INCLUDED WITH YOUR THANG FOR POSSIBLE FURTHER RESTRICTIONS.

THIS LIMITED WARRANTY GIVES THE CONSUMER SPECIFIC LEGAL RIGHTS. THE CONSUMER MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH VARY FROM STATE TO STATE OR COUNTRY TO COUNTRY. SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR WARRANTIES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IF IT IS DETERMINED BY A COURT OF COMPETENT JURISDICTION THAT A CERTAIN PROVISION OF THIS LIMITED WARRANTY DOES NOT APPLY, SUCH DETERMINATION SHALL NOT AFFECT ANY OTHER PROVISION OF THIS LIMITED WARRANTY AND ALL OTHER PROVISIONS SHALL REMAIN IN EFFECT.